WHOLESALE TERMS & CONDITIONS

CONTACT INFORMATION

info@ankceramics.com

Studio address:

209 Main St. Lincolnville, ME 04849

Mailing address:

31 Central St. Camden. ME 04843

ORDERS

Please email your order to info@ankceramics.com and you will receive an estimate and approximate delivery date.

Minimum opening order is $1000. This threshold is designed to ensure that there is a critical mass of the work to create a well-rounded representation. Minimum re-order is $400.

PRODUCT QUALITY

All items are handmade; slight variations in color, size, or other unique characteristics are recognized as part of their value.

PAYMENT TERMS

 • Opening orders require payment in full via credit card or check prior to shipment

 • Re-orders require payment in full at time of shipment

 • 2.7% credit card fee will be added to all orders paid with credit card

CLAIMS

• Submit claims for order discrepancies or items damaged during shipping via email within 5 days of receipt

 • Items damaged during shipping will be replaced or refunded, at discrepancy of ANK Ceramics

ONLINE SELLING

• All products sold online must have ANK Ceramics’s name prominently listed in the product copy 

SHIPPING

• Orders are shipped via USPS ground or FedEx ground unless client requests otherwise

• Client will be charged for shipping at cost, plus an additional 2% handling fee to cover the cost of shipping materials

• We are doing our best to use sustainable packing materials! This includes corrugated cardboard, shrink wrap that easily pulls away from the packing materials, and biodegradable packing peanuts; please recycle or reuse